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What You Need to Do to Secure Your Company's Office 365 Environment

Office 365 operates under a shared security responsibility model—meaning you are responsible for some of the security of your company’s Office 365 environment.

Most notably, you are responsible for access. You are responsible for who you let into your environment, whether intentionally or unintentionally.

 

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Microsoft 365 Announcements You May Have Missed

In recent weeks, including at last week’s Build conference, Microsoft announced some pretty significant new features for Microsoft 365, making the platform more secure and giving users a more seamless experience across all devices.

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Three Major Reasons You Should Talk to Your IT Company Before Switching ISPs

Switching internet service providers in your business can seem like no big deal. That $100 per month plan for internet can save you a lot of money and internet is internet, right? There isn’t a reason your IT company needs to be involved, right? Not so fast.

There are actually three pretty big reasons you should involve your IT company before switching internet service providers (ISPs): your IT company can help you make sure you are actually getting what you need and that you’re getting it for the best price—and they can keep your network running while you make the switch.

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Why CEO Impersonation Attacks are So Hard for Spam Filters to Catch

 

CEO Impersonation attacks, including wire fraud attacks, have become a favorite for cybercriminals because of the potential of a huge payday. A successful attack usually means tricking the victims out of thousands of dollars—we’ve seen up to $100,000 taken. And they’re almost impossible for even the best email filters to catch.

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How to Solve Most Basic Printer Issues

Have you ever had this happen to you? You’re on your way to a big presentation. You’ve been prepping for days, rehearsing what you are going to say, giving yourself pep talks in the mirror, and have put together a great report.

The last thing you need to do before you step out the door is print—and the printer picks that moment to screw up (my personal favorite is the “printer is offline” error message when it’s not offline).

All of us have been there at some point: dealing with a printer that just doesn’t seem to want to work. It always feels like it comes at the worst possible time, too. It’s one of the most common issues we see as an IT support company, and we experience it in our own business, too.

Thankfully, most printer issues can be solved with basic troubleshooting steps. These are the first few steps we typically take when working on a printer issue:

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How Two-Factor Authentication Can Stop a Cyberattack in Its Tracks

These days, most cyberattacks are at the account level. If a cybercriminal gets into your account (whether it’s your work account or personal account), they can use it to steal your assets, sell your information on the black market, get access to other accounts, and launch more cyberattacks.

So, what can you do? Two-factor authentication (also called multi-factor authentication) can stop a cyberattack in tracks. In some cases, it can save you even after falling victim to an attack.

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Our Favorite Features for Saving Time in Outlook

When is the last time you said to yourself “I wish I could spend more time dealing with email – I just love sorting through it.” Probably never, right? For most people, email is a necessary evil.

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Why You Should Pay the Extra Fee for Domain Privacy

We got a letter recently, alerting us that our domain name is expiring soon. The letter, which looks a lot like an invoice, goes on to state we can renew our domain and add-on similar available domains for an additional fee. It includes our correct domain URL and our actual expiration date.

Except this letter isn’t from our domain provider. It’s from a company trying to get us to move our domain to them for several times what we pay our current provider. They aren’t really cybercriminals. It’s not even technically a scam if they do provide domain hosting services (though we do note, this only mentions how to give them money, and nothing about how to actually move your domain—which is a pretty complicated process). But it is deceptive marketing (at best).

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Why the Real Estate Industry is a Prime Target for Cybercriminals

In 2017, nearly $1 billion was “diverted or attempted to be diverted” from real estate transactions by cybercriminals. Real Estate is one of the top industries targeted by cybercriminals for both phishing attacks and malware attacks, according to the Symantec 2018 Internet Threat Report.

So why is the Real Estate industry such a big target for cybercriminals? Because it’s an easy target with a potentially big payday. So many things that would be a red flag for other industries are day-to-day operations in real estate.

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Sway vs. PowerPoint: What's the difference?

When we first wrote this comparison in 2015, Sway was a new app from Microsoft. It was fun and had its applications but was a little limited in scope. Since then, Microsoft has added a lot of new features, making this lesser known app a powerful tool for building interactive presentations.

But the question remains – Why would you use Sway to make a presentation when PowerPoint already exists? What’s the difference?

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