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From the Trenches: Out of Office Phishing Scam

Phishing scams are not uncommon. Years ago, the "Nigerian Prince" versions of phishing attacks targeting as many people as possible, hoping to get a few people to fall for it. These days, cyber criminals put in a bit more effort and do their research on their potential victims first. 

We’ve seen a phishing scam going around recently targeting companies will high-level employees who are out of office (we’ve even experienced it first hand). The scammers are using this as an opportunity to try to get lower level employees to wire large sums of money to this.

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What Happens When Ransomware isn’t Really Ransomware

Ransomware has been making big headlines recently. The WannaCry ransomware attack knocked out systems all over the world in May. In late June, another massive ransomware attack (called Petya, ExPetr, or NotPetya) hit companies in Europe, taking down major companies like Reckitt Benckiser.

Except this latest ransomware attack wasn’t actually ransomware – it was worse. According to Kaspersky Labs, it was wiperware disguised to look like ransomware.

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How to Do Data Security on a Small Budget

By now, you probably already know that data security isn’t really optional anymore – even for small businesses. Cyber attacks are increasingly common and more and more small businesses are falling victim. But as a small business, you just don’t have the same resources as an enterprise to spend on cyber security. The thing is – cyber criminals know this, too.

You may be wondering if it is even possible to entertain the idea of data security on a small budget. Absolutely. All it takes is some careful planning and knowing what you need as a baseline.

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Five Things to Look for in an IT Support Company

In a small business, it’s not uncommon for technical problems to be handled be whoever happens to be the most tech savvy person on the team. That can work for a little while, but it’s not a sustainable practice.

Your team should be focused on meeting your organizational goals – not dealing with technology problems. Outsourcing your IT needs can help alleviate the burden so you can get back to business.

Here are five things to look for when looking for an IT support company:

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Cyber Security Q&A: The Basics for Business Owners

Data security isn’t exactly a fun topic of conversation. It’s usually stories of companies getting hacked, consumer data being stolen and IT companies and security companies like us running around yelling “The sky is falling!”

But, the unfortunate reality is, as a business owner, data security is something you can’t ignore (about that sky…). It doesn’t have to be your main topic of thought, but it needs to be on your radar. PTG CEO Reed Wilson recently participated in a Cyber Security Round Table for GSA Business Report to cover some of the basics you should know.

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How to write a communication plan for a successful IT project

A large part of what we do as an IT company is deliver complex IT projects, from line-of-business application upgrades up to cloud migrations. In our experience, people focus so heavily on the technology that they forget about the people that are going to be using the technology.

Don’t get me wrong, the technology is important – but if people don’t understand how they are going to be impacted, what they need to do, and when they need to do it; the project has failed before it even starts. A comprehensive communication plan is vital to any IT project success.

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Windows 10 Pro vs Enterprise: Which is better for business?

One of the best things about using Microsoft products in your business is the variety of options – there is almost always going to be a product that fits your needs. One of the worst things about Microsoft products is figuring out which option is the best one for you. Because there are so many options, it can be difficult to determine which version is best for you.

Windows 10 is no exception. There are several versions of Windows 10 available: Home, Pro, Enterprise, Education, and S. If you’re buying Windows 10 for your business, you’ll need to get either Windows 10 Pro or Windows 10 Enterprise (also called Windows 10 ENT). Deciding between these will come down to what features you need and how you want to pay for it. 

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Two Reasons You Should Be Tracking Usage in Office 365

Microsoft recently announced an Office 365 adoption content pack for Power Bi. This content pack can be used to create a Power BI dashboard to help Office 365 administrators understand how their users interact with Office 365, by tracking usage and collaboration across apps.

Tracking app usage in Office 365 isn’t new but putting the information into a Power BI dashboard makes it much easier to see and interact with the data so you can use it to make decisions. Two of the best uses for this data are to guide your user training and to determine if your users are in the right licenses.

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Lessons to Learn from the Biggest Cyber Attack in History

There have been several recently high-profile cyber-attacks in the last few weeks, including the biggest cyber-attack in history. On May 12, more than 200,000 businesses and institutions all over the world, including Fed Ex and the UK’s National Health System, were hit with a ransomware called WannaCry (also known as WannaCrypt).

A couple weeks before that, millions of Gmail users were sent a phishing email disguised to looked like an invitation to collaborate on a Google Doc.

There are a few key lessons every business should learn from these attacks:

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What’s this “MyAnalytics” thing in Office 365?

If you’re an Office 365 user, you may have recently seen a new app option in your dashboard: MyAnalytics. This app shows you how you’re spending your work time: everything from how much time you’re spending on email to who you collaborate with the most to your meetings habits).

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