Have you ever had this happen to you? You’re on your way to a big presentation. You’ve been prepping for days, rehearsing what you are going to say, giving yourself pep talks in the mirror, and have put together a great report.
The last thing you need to do before you step out the door is print—and the printer picks that moment to screw up (my personal favorite is the “printer is offline” error message when it’s not offline).
All of us have been there at some point: dealing with a printer that just doesn’t seem to want to work. It always feels like it comes at the worst possible time, too. It’s one of the most common issues we see as an IT support company, and we experience it in our own business, too.
Thankfully, most printer issues can be solved with basic troubleshooting steps. These are the first few steps we typically take when working on a printer issue:
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