As the CEO of an SMB, I recognize that one of our greatest assets is tapping the knowledge of our employees. On any given day each employee may deal with up to 15-20 individual customers, 3-5 vendors, 10-15 fellow employees, and 3-5 strategic partners. That’s as many as 540 unique interactions per day! Sound familiar? When I talk to other CEOs this is not an uncommon problem – and if you think that just one or two of these interactions produce some bit of information that would be useful for the entire team – there’s a lot of data that would be useful for the entire team to leverage.Read More »
It’s no secret that we (PTG) are big fans of Microsoft’s Cloud offering, Office 365. It brings together really awesome technology on a single platform – SharePoint Online for collaboration, Lync for real-time messaging with employees and partners, and Exchange for enterprise class messaging, calendaring, and tasks. Clearly we are a little biased as a Microsoft Tier 3 Cloud Champion (Microsoft’s top designation for Cloud partners) and Cloud Accelerate Partner – but I decided to write a series of blog posts on why I love Office 365 as a CEO of any small business – not necessarily a technology company. What most folks don’t know about me is that I am really not a techie – and that’s the position I will take in these posts. How does Office 365, with the tools that I use everyday, help me get my job done as the CEO?Read More »
I recently started sharing my calendar on Office.com. I want to be able to share that - but don't necessarily want to put it in my email auto-signature. I found myself often looking for the link to share with someone so I could drop it into my email - what a pain. (I had saved it in a memo in Outlook)Read More »
Great KB here on the features/comparison of the SharePoint online variations in Office 365.
If you are using BPOS/Office365 and have a need to have 1 distribution group that includes 2 separate domains (ie: email@example.com and firstname.lastname@example.org), you may have seen that it causes a bit of a problem - you get an error message that the 'email address already exists'.Read More »