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The Busy Professional's Guide to OneNote

There are a ton of cool apps spread across Office 365 – but my favorite is OneNote. As a business owner, I am frequently in meetings. Inevitably, I come out of these meetings with lots of ideas, questions, follow ups, or to-dos.

Before OneNote, I would capture these in a regular notebook (or an index card). As someone who 1) has extremely bad hand writing and 2) has a hard time keeping up with slips of paper, I was constantly letting things slip through the cracks.

Since switching to OneNote, that has changed. I can access my notes from any location and any device (as long as I have internet access) without having to worry about keeping up with a physical notebook. Just as important - I can actually read my notes now.

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Watch Out for this Fake Office 365 Spam Message

Microsoft recently released Volume 22 of their Security Intelligence Report where they reported a pretty scary number: They’ve seen a 300% increase in user accounts attacked over the past year. After poor password management, one of the main causes of this is targeted phishing attempts.

Cyber criminals target potential victims based on industry, job role, and more recently, the apps and software they use. Office 365 is no exception. Recently, we were forwarded a phishing attempt targeting Office 365 made to look like a generic spam quarantine message. To the phisher’s credit, they made this attempt look very, very convincing.

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Five Fast Facts about Microsoft 365

Microsoft recently introduced a new product called Microsoft 365, centered around making business more productive and more secure. While it’s not going to be for every business, it’s a natural fit for many businesses – especially if you’re already using (or looking to move to) Office 365 or Windows 10.

Here’s what you need to know:

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Microsoft 365 vs. Office 365: What’s the difference?

There is a lot to be said for consistency in product names, but when you have dozens of products with multiple versions of each, similar names can get confusing fast. We’re looking at you, Microsoft.

Microsoft recently introduced Microsoft 365, a bundle of existing products under one license, geared towards businesses. The name is similar to the already existing Office 365 (and the recently renamed Dynamics 365). In fact, a lot of people already inadvertently called Office 365 by the name Microsoft 365.

So, it’s easy to see how the two products can be confused. It gets even more confusing when you learn Microsoft 365 includes Office 365.

Let's break down the differences:

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From the Trenches: Reused email causes SharePoint Issue

Using an email address with only the first name or just first name and last initial works well for most small businesses. But it can occasionally cause confusion when you have multiple employees with the same name.

Normally, that’s when both employees still work there. We recently ran into a customer case where having a new employee with the same name as an old employee caused an onboarding issue in Office 365, specifically when adding the user to SharePoint Online sites.

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Two Reasons You Should Be Tracking Usage in Office 365

Microsoft recently announced an Office 365 adoption content pack for Power Bi. This content pack can be used to create a Power BI dashboard to help Office 365 administrators understand how their users interact with Office 365, by tracking usage and collaboration across apps.

Tracking app usage in Office 365 isn’t new but putting the information into a Power BI dashboard makes it much easier to see and interact with the data so you can use it to make decisions. Two of the best uses for this data are to guide your user training and to determine if your users are in the right licenses.

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What’s this “MyAnalytics” thing in Office 365?

If you’re an Office 365 user, you may have recently seen a new app option in your dashboard: MyAnalytics. This app shows you how you’re spending your work time: everything from how much time you’re spending on email to who you collaborate with the most to your meetings habits).

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The Best Apps for Staying Productive While Traveling

When you think IT company, you don’t necessarily think about much employees traveling too much- and usually, we don’t have to. Most of the work can be done from our office. But most of our employees do travel out of state at least once or twice a year for a conference or seminar.

We’re not asking engineers to work service tickets during a conference. But the reality is for most people, other work doesn’t go away while you’re traveling. Here are some of our favorite apps and services for staying productive on the road.

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Microsoft and Office 365 Updates (April 2017)

 The focus of April updates in Office 365 was the ability to accelerate the internal digital transformation and to have this ability available to all organizational sizes. 

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What to do in Office 365 when an Employee Leaves

One of our favorite things about Office 365 is the ability to move between licenses and add and delete licenses as needed. But when an employee leaves, you shouldn’t delete their license – at least not immediately. When you delete an Office 365 license, you lose all the data associated with it, including email and OneDrive for Business files, after 30 days.

It’s likely you’ll need to get into their files or emails later for some reason, especially if the employee was customer facing. If you work in a regulated industry, it’s possible you need to keep their files for a set period for compliance reasons. If that employee becomes the subject of a lawsuit and you don’t have their files, you could be in for a major headache (or worse).

You have a few options for what to do instead.

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