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Don’t Make These Mistakes When Implementing New Technology

Wrackspurt Industries is instituting a new software for their employees to use to replace some existing systems. The leadership team at Wrackspurt is excited, since the new software promises to increase productivity and reduce friction between departments.

They’ve heard good things from other companies who use the software and the employees involved in the decision-making process said it would work well. Ernie, who championed the software, has done a trial and thought it has the potential to save the company a lot of money.

Fast forward some. The new software is in place—but not much has changed. Some people use the software a lot. Some people don’t use it at all. Some employees complain that the new software doesn’t do what they need it to do. There were some issues during rollout that meant some data was lost, and some people are still dealing with that. Ernie’s reputation has taken a hit for championing something isn’t going well—even though it’s worked great for other companies.

So, what happened? And how do you prevent it from happening in your business when you make a software or technology change?

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When You SHOULDN’T Move Your Business to the Cloud

 You’ve probably heard the benefits of moving your business to the Cloud by now: promises of improved productivity and the ability to work anywhere, without sacrificing your security. And these benefits are real for most companies!

But the Cloud isn’t the perfect fit for every company. If you fit any of these scenarios, moving everything to the Cloud isn’t going to provide these benefits—in fact, it could hurt you.

 

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When should I upgrade my business from Office 365 to Microsoft 365?

 

If you are already using Office 365, moving to Microsoft 365 is typically a logical jump as your company matures. Microsoft 365 includes parts or all of Office 365, Enterprise Mobility + Security, and Windows 10 (exactly what you get varies by plan), managed in one portal.

The tricky part is knowing when to make the jump, especially if you want to move everyone in your company at once. There are a few times when it makes sense to move:

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5 Ways to Improve Your To-Do List

For a long time, I was a pen and paper to-do list person. But recently, I’ve been using the Microsoft To-Do app more and more. While a pen and paper to do list is great for a brain dump, using To-Do makes it easier to organize and automate my task list.

Here is how I have used Microsoft To-Do to keep track of my tasks and make it easier to figure out what to do next.

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Microsoft 365 Announcements You May Have Missed

In recent weeks, including at last week’s Build conference, Microsoft announced some pretty significant new features for Microsoft 365, making the platform more secure and giving users a more seamless experience across all devices.

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Three Major Reasons You Should Talk to Your IT Company Before Switching ISPs

Switching internet service providers in your business can seem like no big deal. That $100 per month plan for internet can save you a lot of money and internet is internet, right? There isn’t a reason your IT company needs to be involved, right? Not so fast.

There are actually three pretty big reasons you should involve your IT company before switching internet service providers (ISPs): your IT company can help you make sure you are actually getting what you need and that you’re getting it for the best price—and they can keep your network running while you make the switch.

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How to Solve Most Basic Printer Issues

Have you ever had this happen to you? You’re on your way to a big presentation. You’ve been prepping for days, rehearsing what you are going to say, giving yourself pep talks in the mirror, and have put together a great report.

The last thing you need to do before you step out the door is print—and the printer picks that moment to screw up (my personal favorite is the “printer is offline” error message when it’s not offline).

All of us have been there at some point: dealing with a printer that just doesn’t seem to want to work. It always feels like it comes at the worst possible time, too. It’s one of the most common issues we see as an IT support company, and we experience it in our own business, too.

Thankfully, most printer issues can be solved with basic troubleshooting steps. These are the first few steps we typically take when working on a printer issue:

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Our Favorite Features for Saving Time in Outlook

When is the last time you said to yourself “I wish I could spend more time dealing with email – I just love sorting through it.” Probably never, right? For most people, email is a necessary evil.

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Sway vs. PowerPoint: What's the difference?

When we first wrote this comparison in 2015, Sway was a new app from Microsoft. It was fun and had its applications but was a little limited in scope. Since then, Microsoft has added a lot of new features, making this lesser known app a powerful tool for building interactive presentations.

But the question remains – Why would you use Sway to make a presentation when PowerPoint already exists? What’s the difference?

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What is a Fractional CIO and Why Should I Use One?

Smaller businesses typically only have a single person at the top – the business owner/CEO. That person is also responsible for many of the other executive functions of the organization as well – such as Human Resources, Finance, Technology, and Sales.

When your business hits a certain size, though, it can be challenging to balance all of these roles while still running the company. When this happens, companies will often hire subject matter experts to oversee each of these roles. Typically, the workload is more than the CEO can handle alone, but not enough to justify a full-time hire.

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