Businesses across the nation are trying to navigate what things will look like for their communications in the “new normal.” One thing is for sure, VoIP (Voice over Internet Protocol) technology is here to stay. Microsoft 365 – particularly Microsoft Teams – makes leveraging this cost-effective technology simple for companies of all shapes, sizes, and workflow configurations.

If you are an Office 365 or Microsoft 365 user - there are no shortage of tools to help you get your work done.  You've got Microsoft Planner for lightweight group projects, Microsoft To-Do for personal tasks and to-dos, and Microsoft Lists can be customized to create shared project plans, tasks lists (or anything else your heart desires!).

Unless you've been living under a rock, you've heard of Microsoft Teams.  If your company is using Microsoft 365 or Office 365, you have used Microsoft Teams recently. 

But, in case you aren't up to speed, Microsoft Teams is a collaboration platform used by businesses to share messages, files, meetings, and even integrate 3rd party applications like Trello, chat bots, SmartSheet, and hundreds of other apps.

Your business runs on communication. Without digital communications, your processes grind to a halt, and your profits dry up.

But what if your communications – the very lifeblood of your company – could be turned into a weapon against you?

No one is surprised by the statement that COVID has changed the way we work. In fact, dozens – if not hundreds – of articles have been written on the topic since March of 2020.