We recently had to upgrade the OS on several BlackBerry Storms for some customers. They are using BlackBerry Professional Software (BPS, the now discontinued little sister of the BES).

We love BlackBerry devices at PTG.  We tried to go the Windows Mobile route a few years back (after having used BlackBerry devices at larger corporations) and there really is no comparison for heavy email users. 

If it's multimedia you're after, you're better off with an iPhone or Windows Mobile device.  But if you want your smartphone to really work - we think BlackBerry is the way to go (with the exception of the Storm of course - the worst BlackBerry of all time). 

So how can you make your BlackBerry work harder?  Put these keyboard shortcuts to use.