A recent Upwork study found around a quarter of the professional workforce will work outside of the office by 2025. This shift to remote and hybrid work, away from the traditional ‘inside our four walls’ business model means the reliance on cloud and SaaS platforms, such as Microsoft 365, has drastically increased.

And if you’re reading this, that probably means someone at your office – or more likely a team – works remotely and you’ve got questions. Microsoft 365 is an excellent tool with plentiful security features that will keep your business compliant and working.

An incident response plan is defined as the documentation of a predetermined set of instructions or procedures to detect, respond to, and limit the consequences of malicious cyber-attacks or an organization’s information systems. In shorter, simpler terms, it’s the written plan your team has to respond to specific problems with your IT systems.

Haters may call it alphabet soup or too confusing to care about, but here at PTG, we’re pretty keen on all of our acronyms and what they represent. Not only are there dozens of terms to remember, making these shortened versions the perfect little helper, but writing PAM instead of things like Privileged Access Management over and over again saves time and space. It's our goal to simplify these complex topics into something a little more palatable- if you will.

Today’s alphabet soup is a hearty helping of security from your favorite chefs in the industry. Instead of harping on MFA and EDR or even PAM for your SMB, today our IT topic may be a little longer than a TL;DR but covers an equally important topic: IAM.

We deal with a lot of complex topics here, and our goal is always to clarify them. Privledged Access Management, or PAM for short, is one of the topics we believe all of our partners should be well-versed on no matter their line of work.

If you came here looking for Minneapolis-St. Paul content, otherwise known as “The Other MSP” around these parts, you’re out of luck. This is a blog all about Managed Service Providers, not Kirby Puckett’s famous Game 6 home run. 

And that’s okay, Kirby! We don’t mean any disrespect, none of us can hit like you could. But we think we have more experience taking care of some difficult digital tasks for our clients through our version of the MSP abbreviation.