Businesses across the nation are trying to navigate what things will look like for their communications in the “new normal.” One thing is for sure, VoIP (Voice over Internet Protocol) technology is here to stay. Microsoft 365 – particularly Microsoft Teams – makes leveraging this cost-effective technology simple for companies of all shapes, sizes, and workflow configurations.

Most of the world participated in two-years worth of digital transformation in the past two months, due to remote work during COVID-19. For many, that included depending on Microsoft Teams for daily chat, meetings, and file management. However, there is another Team's feature that hasn't gotten as much attention, but can save businesses an average of $10,000 annually when used correctly. What is this Teams magic bullet? Read on to find out.