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Why do my deleted messages have a ‘strikethrough’ in IMAP on Outlook?

Why do my deleted messages have a ‘strikethrough’ in IMAP on Outlook?

09/15/2014

Submitted by: Amar Raina, an Outsourced IT Support Specialist with Palmetto Technology Group

One of the quirks of IMAP is that messages are neither deleted immediately when you press Del nor moved to a Trash folder.  Instead they are "marked for deletion" until you update the folder (usually by navigating to another folder).  IMAP is not a true Active Sync so it leaves the message in the users respective folder until they navigate away from it.

How to fix this issue:

To hide messages already marked for deletion in Outlook:

- Outlook 2010/2013

  • Select  VIEW à CURRENT VIEW (drop down) 
  • **** If you have IMAP set up you will see HIDE MESSAGES MARKED FOR DELETION
  • Would show up here if I had IMAP set up

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- Outlook 2003

  • Select VIEW –> ARRANGE BY –> CURRENT VIEW –> HIDE MESSAGES MARKED FOR DELETION
   

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